FAQ
Watch Winder FAQ's
What is a Watch Winder?
A watch winder is a specialized device designed to keep your automatic watches running when not in use by mimicking the natural movement of the wrist. This ensures your watch remains accurate, displaying the correct time and date when you need it next. By using a watch winder, you help maintain the delicate inner mechanisms of your watch, keeping the lubrication in the movement fresh and the mainspring properly wound. This prevents issues like the oil inside the watch from coagulating and the gears from seizing, which can happen if the watch is left unworn for an extended period. Ultimately, a watch winder offers both convenience and protection, extending the life and performance of your automatic timepieces.
Are VENTI watch winders compatible with all automatic watches?
Yes, our winders are compatible with most automatic watches. However, it’s important to review the manufacturer's recommended Turns Per Day (TPD) to ensure the settings on your watch winder are properly adjusted for your specific watch. Different models may require varying TPD settings to function optimally without causing damage. we recommend checking our recommended rotation for your specific watch by CLICKING HERE. By aligning the winder's settings with these specifications, you’ll help keep your watch in top condition, ensuring it’s ready to wear whenever you need it. This simple adjustment not only preserves the accuracy of your watch but also helps extend its lifespan by maintaining its mechanical integrity.
What Setting Should I Use: Clockwise, Counterclockwise, or Alternating?
The recommended setting depends on your watch’s movement. While most watches typically use an alternating setting, we recommend checking our recommended rotation for your specific watch by CLICKING HERE.
If you cannot find your watch then please get in touch for assistance. Email support@ventiwinders.com or call 01636 679638.
What TPD (Turns Per Day) does my watch need when using a watch winder?
The required TPD can vary significantly based on your watch’s make and model. For the most accurate settings, check our recommended TPD for your specific watch by CLICKING HERE. Our watch winders are designed with adjustable settings to match these recommendations, ensuring your watch keeps accurate time without the risk of overwinding. By setting the correct TPD, you not only optimize your watch’s performance but also improve its longevity, keeping the internal mechanisms in perfect alignment with the manufacturer's specifications.
If you cannot find your watch then please get in touch for assistance. Email support@ventiwinders.com or call 01636 679638.
Is It Possible to Overwind a Watch?
While it is possible to overwind a watch, our gentle rotation method is designed to prevent this. Additionally, following our guide (CLICK HERE) on the recommended Turns Per Day (TPD) will ensure your watch remains in optimal condition. Please exercise caution when manually winding your automatic watch, as not all watches have a ratcheted movement, and overwinding could potentially cause damage.
How does a VENTI watch winder protect my watch?
Our watch winders use a gentle rotation system that prevents overwinding, ensuring your watch is maintained safely without damaging its mechanism. Designed to mimic the natural wrist movement, our winders help preserve the mechanical integrity of your timepiece. By offering controlled rotations, the winder reduces stress on the internal components, minimizing wear and extending the lifespan of your watch. Unlike constant-rotation winders, which can be harmful, our winders are engineered to provide the ideal care, ensuring your automatic watches remain accurate and in optimal condition.
Do I need a VENTI watch winder if I wear my watch daily?
Probably not. A watch winder is most beneficial if you leave your watch unworn for extended periods or if you have multiple watches. It will keep the watches you’re not wearing wound and set to the correct time and date.
How Quiet Is the Watch Winder?
Our VENTI Mabuchi motors are widely regarded as some of the quietest on the market. However, since it’s a mechanical device with a motor and moving parts, it won’t be completely silent. While it's quiet enough for most bedrooms, it might be better suited to an office or living area if you sleep lightly.
Ordering
Which winder is right for me?
If you’re not quite sure which winder is for you please feel free to reach out to a member of our team at support@ventiwinders.com and we will be happy to assist you with your enquiry.
Can I cancel or change my order?
Yes, you can cancel or change your order before it has been dispatched. Simply email support@ventiwinders.com or call 01636 679638 to make any changes.
If your order has already been dispatched, don’t worry – we offer a 14-day return policy!
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Warranty
What is the warranty policy on my winder?
Venti offers a limited 2 year worldwide warranty on its watch winders and jewellery cases. The warranty covers manufacturer defects.
Can I customise my winder?
We do not offer any personalising or customisation for a single quantity of our products. Please note that if you choose to personalise your Venti product this will invalidate the warranty.
Get in touch
Have questions about your order, or a general enquiry?